State Farm® Insurance Agent Julie Martin

"Agent is quick to respond to concerns and devise a plan to address concerns. Representative was very polite and understanding of my situation."

"Always quick and friendly service."

"Grateful and totally amazed! The staff was really accepting, accommodating and friendly! Special shout outs go to Julie, Melissa and the receptionist! They even gave me a nice thing to keep the insurance paperwork in there! I'm convinced, they sold me! You all have a great day!"

"Short version: Wow the crew at this office is amazing and extremely helpful. Quickly choose to stop out!! Long version: Since joining the State Fram family in late April the team has been extremely helpful. From the initial quote process to going live with my auto and renters policies it was a smooth transition. Sometimes we think the initial experience is good just because they want your business but the team has not lost the edge of operational excellence since day 1. I have stopped bye several times during the last 6 months and each time they have the same warm and welcoming atmosphere despite being busy or the time of day. It’s great to see smiling team members ensuring each person is quickly greeted and treated like family. The office decor is very appealing and unique. Kudos to the design team too. Recently, I reached out to the team since I was having issues with downloading/printing my next 6 months insurance cards and the team seamlessly took care of my needs.They had them ready for pick up, folded, and in their red protective holders. This was another over the top experience. In closing , if you are looking to make the transition in your insurance needs and not stop by the office. If not, you would be selling your self short of excellent customer service and great team work."

"Megan helped me today and she was very polite and helpful. Everytime I call everyone is so kind."

"Julie Marin’s office is very professional, and the service is excellent."

"Excellent service! Melissa was so friendly and informative."

"I came from Patrick Starlepers office in MD, switched to this one and have not been happy with their service at all. I wish I never switched to this office. I take issue with their professionalism, organization, apathy and transparency. I should not be finding out price increases and being asked for more money after I commit to this office. Automated text messages when I opt for phone call or email due to prevalence of scammers who use text messages to phish. When I sign up for auto pay, I should not be charged late fees when they decide not to issue the auto payment then lazily contact me by text message when I never gave them permission to do so."

"Kristin was very helpful and showed a genuine concern for the customer."

"Meghan is great and helped me through what I needed to complete for State Farm!"

"The best customer service and insurance agency hands down!! I love my State Farm family!"

"Very nice helpful people"